Information Technology Department

The Augusta Technical College Information Technology Department offers various services to faculty, staff, and students.  These services include user account creation and support (i.e. password assistance), hardware and software support of college-owned equipment, and various other services.  

Multi-Factor Authentication (MFA) Enrollment
In the interest of Cyber Security and your account, Augusta Tech is rolling out Multi-Factor Authentication (MFA) . This means that when you access your account in Microsoft Office 365, you will need to verify your identity by means of a device that you have access to, in order to run a verification. This device is most commonly a cell phone. MFA is an extra layer of security designed to ensure that you are the only person that can access your Augusta Tech IT account, even if your password is stolen.

To enroll go to O365 Multi-Factor Authentication Enrollment


IT Help Desk Ticketing system


IT Help Desk Hours of Operation:
Monday-Thursday: 9:00 a.m. - 5:45 p.m.
Friday: 9:00 a.m. - 3:45 p.m.


IT Help Desk Contact Information:

Phone: (706) 771-4864



IT Services


IT Notices

IT Policies & Standards

IT Policies and Standards


Need Help?

IT Help

IT Staff

IT Staff

Teaching & Learning

IT Teaching and Learning