Complaints or grievances should be forwarded in writing to the Vice President of Student Affairs (Dr. Nichole Spencer, Building 1300, (706) 771-4035) for appropriate referral. The standard procedure for reporting and settling these complaints and/or grievances is listed under “appeal procedure” found in the Student Handbook.
Students who have complaints about academic issues should follow the established chain of command based on the Grievance Policy found in the Student Handbook and first attempt to contact the instructor.
Should the issue not be resolved, they can then contact the Dean of Distance Education who will direct the student to the appropriate academic dean, if needed. For content delivery issues, the student should contact the Dean of Distance Education.
Content Delivery Issues
For content delivery issues, the students should first attempt to contact the instructor. Should the issue not be resolved, they can then contact the office of the Dean of Distance Education for assistance.
Netiquette (Network Etiquette) Guidelines – Let’s Keep It Professional!
Always be respectful and courteous of others when using Online Communication (Email, Discussion Forums, Blogs, and so on.)
- Do not shout. All capital letters is considered SHOUTING.
- User proper spelling, grammar, and punctuation. What is appropriate for texting is not always appropriate for course communication.
- Do not use inappropriate language. What you post will be seen by others.
- Keep personal information private.
- Obey copyright laws.