- Your first point of contact for help in your courses is your instructor. Use the directory or look on your syllabus to find your instructor's contact information.
- If your password for Blackboard or Smartweb needs resetting, call IT at 706-771-4864.
If you need help with the course list in Blackboard or other Blackboard features with which your instructor is not able to assist, use our chat page or put in a ticket at the bottom of your Blackboard course list page.
Tutoring and Learning Resources
- Online, Hybrid, and Web Enhanced Students - Success Center
- Online Students - Smartthinking
(Only for active duty military and their K-12 dependents)
- Refresher / Tutorial Videos-Khan Academy
(Don't create an account; just go straight to one of the tabs at the top.)
Check your syllabus or ask your instructor what textbook(s) will be needed for the course. The textbooks can be purchased through the Augusta Tech Campus Store.
Faculty and students participating in distance education courses have full access to the facilities of the library at Augusta Technical College and to libraries with which the College has a resource sharing agreement. Faculty and students may access library services online, as well as the Online Resources tab that is included in every Blackboard account.
The Counseling Staff is available to work with students via phone and email as well as in person, so online students have access to counseling services.
Students who need academic or career counseling should contact:
Amy Laughter, Academic Counselor
Building 1300, Room 240
Students with documented disabilities must register and request academic adjustments/services each term from:
Karissa Wright, Special Needs Disability Counselor
Building 1300, Room 241
Students who may benefit from assistance with issues related to being a single parent or displaced homemaker, those who are pursuing a nontraditional field of study, or those who have limited English proficiency (LEP), may contact:
Sherry Givens, Special Populations Coordinator
Building 1300, Room 244/245
Every student registered in a distance education course at the College receives a unique login. The identification number assigned to students allows them access to their course content which resides within the College LMS. The password provided is unique. Students change the password by answering secret questions or making a request through the IT Helpdesk. Students may change their password at any time.