There are no additional fees for LMS training, proctored assignments, or identity verification in online courses. Additional software may be required for proctored assignments and is provided to students at no charge. The software is also available on student computers on each campus for student use.

Online Course Procedures and FAQs

Contact Information

  • Your first point of contact for help in your courses is your instructor. Use the directory or look on your syllabus to find your instructor's contact information.
  • If your password for Blackboard or Smartweb needs resetting, call IT at 706-771-4864.
  • If you need help with the course list in Blackboard or other Blackboard features with which your instructor is not able to assist, please send an email to  Please include your student ID number. 

Blackboard Resources

Tutoring and Learning Resources 

Text Books

  • Check your syllabus or ask your instructor what textbook(s) will be needed for the course. The textbooks can be purchased through the Augusta Tech Campus Store.


Library Resources

Faculty and students participating in distance education courses have full access to the facilities of the library at Augusta Technical College and to libraries with which the College has a resource sharing agreement. Faculty and students may access library services online, as well as the Online Resources tab that is included in every Blackboard account.

Counseling Services

The Counseling Staff is available to work with students via phone and email as well as in person, so online students have access to counseling services.

Students who need academic or career counseling should contact:

Amy Laughter, Academic Counselor
(706) 771-4068
Building 1300, Room 240

Students with documented disabilities must register and request academic adjustments/services each term from:

Karissa Wright, Special Needs Disability Counselor
(706) 771-4067
Building 1300, Room 241

Students who register for a distance education course at the College receive a unique login based on the student's name and the student’s school identification. The individual identification numbers assigned to students allow them access to the single sign-on system used by the College. To ensure privacy, students must set up a multi-factor authentication step, so that they access a phone or email to get a code to enter upon login. Single sign-on and the multi-factor authentication process allow students access to the course content that resides within the College Learning Management System (LMS). Students have access to change their passwords at any time by answering secret security questions or contacting the IT Helpdesk.

In accordance with the Family Educational Rights and Privacy Act (FERPA), Augusta Technical College protects the privacy of students enrolled in Distance Education courses by ensuring the privacy and integrity of the communications and records used within the approved Learning Management System (LMS) course.  Student access to online course content is protected by a unique and secure login and password.  A secure grading system is provided. Access to student coursework is restricted to the instructor and LMS administrators.