Web Browser Cache Issues with Blackboard

If you have trouble logging in the first troubleshooting step is listed below.

  1. Clear your web browsers cache completely.
  2. Close the web browser.
  3. Open the web browser and attempt to login again.

Instructions for how to clear the cache in various browsers are located below.  Select the specific browser and device you are using below.

Desktop Computer Browsers

Mobile Browsers

iOS (iPhone/iPad)