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Welcome to Augusta Technical College's Office of Institutional Effectiveness and Research!

For information about Augusta Technical College visit our About Us page.

The Office of Institutional Effectiveness and Research is located at the Augusta Campus on the second floor of the Information Technology Center.

For additional information or inquiries, please contact our office at (706) 771-4171

The mission of the Office of Institutional Effectiveness and Research is to provide assistance and leadership in support of the College units and programs by collecting and disseminating information for planning and decision making.

Institutional Effectiveness and Research Staff


Dr. Melissa Frank-Alston
Senior Vice President,
Institutional Effectiveness & Research
(706) 771-4171
Sammara Evans
Institutional Research Analyst
(706) 771-4818
LaTosha Hicks
Prior Learning Assessment/
PBI Coordinator
(706) 771-4017
LeAnne Lovering
Quality Enhancement Plan Director
(706) 771-4054
Johnica Mitchell
Associate Vice President,
Strategic Initiatives
(706) 771-5707
Pamela Phillips
Assistant, Institutional Effectiveness
(706) 771-4172
Rhoda Restivo
Business Intelligence Analyst
Rebecca Walker
Academic Compliance Assistant
(706) 771-4173