| New or used books MUST be returned or exchanged within two weeks from the date of the purchase. Refunds of items purchased by check require a ten business day waiting period from date of purchase. A Student ID card or picture ID AND original receipt are required for any returns or exchanges. Defective new books will be exchanged at no charge. Used books are not guaranteed. Refunds will not be made on non-required books or supplies. Books must be in NEW condition to be returned. This means that they should be: -
Free of all marks. (Pencil, ink, highlighter etc.) -
Shrink-wrapped material must be unopened. -
Any software (CDROM etc) included with the book must be unopened. | 
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